Frequently Asked Questions

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Soft wash is a gentle cleaning method that cleans surfaces by applying a cleaning solution that includes Sodium hypochlorite (bleach) and a surfactant and rinsing it with clean water at low pressure to wash away dirt, grime, and mould, leaving it clean and looking new.

It is a method of high-pressure wash cleaning that involves a pressure washing machine and may use a cleaning solution (Sodium Hypochlorite or bleach and surfactant or foaming agent) to remove mould, moss, grime, algae, dust, mud, chewing gum, and dirt from surfaces and objects such as building and concrete surfaces.

We always aim for the best possible result. Surfaces to be clean may need a different solution depending on the condition of the surface.

Eco-friendly cleaner solution, bio-degradable and non-toxic, and is used as an industrial-strength degreaser.

Sodium Hypochlorite or bleach effectively kills bacteria, fungi, mould, viruses, algae, moss, and mildew. It is also used in sanitizing swimming pools, commonly known as chlorine. Water is used for diluting the bleach. Surfactant is used to help the cleaning process, to trap dirt and remove it from the surface

Please clear the work areas of all items and remove all flags, doormats, hung clothes, vehicles, or sensitive materials from the areas to be cleaned for work efficiency to avoid damage and for safety. Also, please have all pets inside before and during cleaning.

Yes, pressure cleaning can effectively remove tree sap stains, graffiti, and other tough stains from surfaces. However, the success of stain removal may depend on the type of surface and the specific stain.

The frequency of pressure cleaning depends on factors like the type of surface, location, and the level of dirt on the surface. Most homeowners benefit from pressure cleaning services every 1-2 years.

Pressure cleaning is essential for maintaining the cleanliness and appearance of exterior surfaces. It can also help prevent the buildup of mould, mildew, and other substances that can damage surfaces over time.

Before the service, clear the area of any obstacles or items that could obstruct cleaning, such as hung clothes, furniture, and decorations. Make sure all windows and doors are securely closed to prevent water intrusion.

Generally, you don't need to be present, but it's a good idea to be available for any questions or concerns. You should also ensure that access to your property is provided and any pets are secured.

The frequency of gutter cleaning depends on factors like the number of trees near your property and the local climate. In most cases, it's recommended to have gutters cleaned at least twice a year, typically in the spring and fall.

Gutter cleaning is crucial for preventing water damage to your property. Clogged gutters can overflow water, damaging your roof, siding, foundation, and landscaping.

Many factors to consider when quoting a pressure washing job. Pricing affects the size of the area to be clean, but not every time that the price is less when the surface area is small. The prices vary when you take to account the following:

1. Size or surface area to be clean
2. Accessibility of the place to be clean
3. Condition - the amount of dirt that accumulates
4. The machine and chemicals to be used to remove stains and dirt.
5. How long since it was professionally cleaned?

 Four reasons to hire a professional:

1. Experience
2. Safety
3. Result
4. Time-saving

Experience

Experience is one of the best reasons to hire a professional cleaner. They know the best method, machine, equipment and the right chemicals to give the best possible result without damaging your home.

Safety

Professional pressure cleaners and softwashers are fully trained to do their job safely. They are trained to work at heights safely and have their proper uniform and protective gear when working.

Result

Having the right tools and experience can guarantee the best possible result.

Time-saving

Hiring a professional can save you your precious time because they have the experience and the system they can do the job efficiently.

If your driveway is dirty and needs a pressure wash, or your house needs a soft wash, contact us for a FREE quote.

1. Request - For all enquiries and requests about the exterior cleaning services we receive, we will respond to them as soon as possible. All information gathered, if enough, will be used in generating a quote. Otherwise, we will book you for a free visit for a quote.
2. Quote - We will send the quote to your email and mobile for your review and acceptance. If you have questions, issues, or concerns about the estimate, we are happy to answer them. 
3. Job - If you are happy with the quote. We will book you for the job. You will receive a job confirmation email and text reminders before the service date.
4. Feedback - When the job is complete, we will ask for your honest feedback to see if we deliver as expected or if we need to improve. Your review is important to us to progress our services.